IHG Waitress in United States
Job Number EMEAA02090
Hotel Brand: Crowne Plaza
Europe, Middle East, Asia & Africa - - -
Do you see yourself as a Waiter / Waitress? What's your passion? Whether you're into tennis, diving or karaoke, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. Crowne Plaza Doha - West Bay has 280 rooms and 37 suites, ranging from the Executive Suite to the spectacular Royal Suite, Crowne Plaza Doha - West Bay will delight even the most discerning traveler. Its location, which is just 20 Km from Hamad International Airport, allows guests easy access to Qatar's financial, shopping and diplomatic district. In a few minutes, guests can reach Doha City Center Mall, Corniche promenade, restaurants, and the best evening entertainment, as well as the city's impressive skyline. Also Crowne Plaza Doha - West Bay presents two exquisite, diverse restaurants to satisfy all imaginable culinary tastes. Award-winning Signature by Sanjeev Kapoor made its Qatari debut, offering Indian fine dining with a modern twist. Located in our significant sunny lobby, you can enjoy a delightful selection of gourmet coffee, tea, soft beverages and delicious desserts at RIQQA Caf. Dohas exclusive nightlife spot, Noir Lounge & Club, offers expertly produced food & drink, all in 'Film Noir' inspired dcor. Le Pool Club on the third floor offers a more casual option for refreshing concoctions, shisha, light snacks and beverages. At the moment we're looking for Waitresses to join our energetic, enthusiastic and passionate team at Crowne Plaza Doha - West Bay.
Your day to day
- Present bills to guests and ensures settlement of the same.2. Promote all menu items and promotions.3. Ensure all opening and closing duties are followed according to the checklist.4. Responsible for all service preparation, e.g. polishing of glasses, cutlery and wiping tables.5. Responsible for clearing and arranging the stations.6. Ensure that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured.7. Ensure that all billings are correct.8. Ensure that effective communication is carried out with all employees, while keeping an effective communication with your supervisor.9. Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook 10. Comply with Company Grooming Standards at all times to portray a professional image of self and the hotel.11. Comply with Time and Attendance Policies set by the hotel.12. Actively participate in training and development programs and maximize opportunities for self-development 13. Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety14. Comply with the Company’s Corporate Code of Conduct15. Familiarize self with the company values (Great Hotels Guests Love) and model desired behaviors (Winning Ways, Room to be Yourself) and ways of working (IHG Wheel).16. Perform all tasks as directed by the Manager in pursuit of the achievement of business goals
What we need from you
The team member is responsible for dealing with guests requirements in a courteous, charming and professional sales-oriented manner to both internal and external guests. To serve customers promptly by taking correct orders, posting the bill, collecting, serving the orders and settling of bills under the general guidance and direction of the Restaurant Manager/ Maitre D' Hotel, or his/her delegate and within the limits of the established InterContinental Hotels Group policies and procedures.At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:• Create Confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do. • Encourages Success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important and offering thoughtful choices to help them feel restored and balanced.• Make It Happen – by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.