IHG Outlet Manager in United States

Outlet Manager

Job Number EMEAA04834

Hotel Brand:

Europe, Middle East, Asia & Africa - - -


About us

At Nassima Royal Hotel, you will Find an exclusive world of comfort and convenience and an original collection of signature touches that contribute to making your stay unforgettable and unique.Step into a five star world where timeless tradition meets modern refinement. Filled with the atmospheric warmth for our Eastern heritage and the contemporary, stylish surrounds that embrace modern day design, Nassima Royal Hotel presents a journey of a lifetime.The hotel is located in the heart of Dubai’s business and exhibition district and adjacent to major corporations at DIFC and close proximity to Jumeirah Beach. Furthermore it offers easy access to the bright lights, 24-7 entertainment, world-renowned dining and incredible diversity.Nassima Royal Hotel is a particularly convenient and accessible hotel in Dubai, walking distance to the major transportation hubs of Dubai Metro and only 15 minutes for DXB airport.

Your day to day

Key Responsibilities:Delivers revenues and profits for the outlet by developing, marketing and providing appealing restaurant service; manages staff recruitment, training and engagement consistently.Job Duties:• Establishes restaurant business plan by surveying demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.• Initiates and creates new programs, flawlessly drives new sales development initiatives to strengthen and deliver restaurant profitability.• Meets financial objectives by preparing strategic and monthly forecast for the outlet and actively involved on annual budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.• Attracts guests by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.• Controls purchases and inventory for the outlet by meeting with other stakeholders in the resort; assists in negotiating prices and contracts; assist in developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.• Creates an environment that provides exceptional dining experience for our guests with services that create lifetime relationships between the guests and the resort.• Brings flair of creativity and out of box thinking to the guest dining experience.• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.• Maintains guests’ satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred guests.• Overlooks outlet human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

What we need from you

The ideal candidate must be motivated, focused leader with a proven track record in leadership either at 5* luxury hotel restaurant with at least 2-5 years Leadership experience and should have a solid Service/or Culinary background. Someone with a high ability to influence, sound business acumen, strong analytical skills and understands the competitive market. A passion for delivering superior results.

What we offer

In return we'll give you a competitive tax-free financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people. You will join a team passionate about delivering memorable experiences that make our guests feel special. Most importantly, we will give you Room to be yourself so what's your passion?