IHG Rooms Coordinator - InterContinental Sydney in Sydney, Australia
Rooms Coordinator - InterContinental Sydney
Job Number EMEAA02233
Hotel Brand: InterContinental Hotels
Europe, Middle East, Asia & Africa - Australia - New South Wales - Sydney
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Your day to day
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Rooms Coordinator, you’ll balance the hotel’s reservations with the most efficient room allocations - meeting IHG Rewards loyalty tiers and guest preferences with suitable allocation for booked room categories. This role oversees the daily guest relations, amenity delivery and rooms moves while ensuring a focus on accuracy, timeliness and delivering positively on the soft metrics of guest love, member recognition and problem resolution.
What we need from you
You'll have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who can deliver the True Luxury InterContinental Brand standards at each guest touch point. Support will be required on occasion, working in the Reservations, ISC and/or Reception team.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.