IHG Front Office Trainer in Singapore, Singapore
Front Office Trainer
Job Number EMEAA00588
Hotel Brand: Crowne Plaza
Europe, Middle East, Asia & Africa - Singapore - Central Singapore - Singapore
"There’s nothing complicated about dealing with business people.They’re just people. Doing business.By day, international marketing superhero. By night: fluffy bath robe and a box set.Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn."
Your day to day
As Front Office Trainer, your passion for presentation and dedication to delivering great guest experience to our guests is important to us. You will be taking on the role of a trainer and facilitator for exisiting colleagues and new hires. . You will bring the Crowne Plaza brand experience to life. Your team will embrace in this culture and be able to work collaboratively together with guests and colleagues by bringing True Hospitality to everyone.
What we need from you
Ideally, you have graduated from a local university or Polytechnic, holding at least a Diploma in Hospitality and Tourism. It will be a plus point if you have also completed ACTA certification or have experiences in conducting stand up training and facilitation for at least 1 year. Alternatively, you should have experience in a hotel Front office Supervisory role for at least 2 years.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.