IHG Digital Marketing Manager - InterContinental Sanctuary Cove Resort and InterContinental Hayman Island Resort in Sanctuary Cove QLD, Australia

Digital Marketing Manager - InterContinental Sanctuary Cove Resort and InterContinental Hayman Island Resort

Job Number EMEAA03197

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Australia - Queensland - Sanctuary Cove QLD


About us

As the world’s first international luxury travel hotel brand, InterContinental Hotels & Resorts has been pioneering new international destinations for decades. Each of our hotels is a destination in its own right, and we are dedicated to those who appreciate and enjoy The InterContinental Life – the glamour and exhilaration of fascinating places, mixed with our international know-how and local cultural wisdom.

As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove. And now we’ve added the soon to reopen InterContinental Hayman Island Resort to the portfolio; an ultra-luxury private island resort in the heart of the Whitsundays. Located on the nearest Island to the Great Barrier Reef, Hayman Island is ideal for nature based activities and exceptional guest experiences.

Your day to day

Pair both of these amazing resorts with the opportunity to work in a best employer recognised company and lead the digital marketing strategy to directly impact and strengthen the market position and financial performance of our Resorts, and you’ve got a role where you can let your passion for digital marketing shine, in double the sunshine!

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand as the Digital Marketing Manager, InterContinental Sanctuary Cove Resort and InterContinental Hayman Island Resort based at InterContinental Sanctuary Cove Resort. A key role in our Cluster Commercial Team where you will use your understanding of today’s luxury Guest and the influence of successful digital marketing channels to communicate with our Resort guests across all stages of the path-to-purchase.

Reporting to the Director of Marketing, you will have the unique expertise and experience to connect with the right Guest, through the right digital channel and with the right message to ultimately drive purchase behaviour and loyalty. From building and executing digital strategy, digital advertising campaigns and evaluating the end-to-end customer experience across all digital touch points; to managing all of the Resorts digital channels, this is the ultimate role for a marketing extraordinaire who wants to optimise the digital guest journey to create a personal and powerful digital experience that fosters engagement, purchase behaviour and loyalty.

What we need from you

You will be someone who has a passion for technology and new trends underpinned by 2-3 years’ experience in Marketing, Advertising and Digital Marketing with a relevant qualification and a passion for online story telling as a foundation. You will have demonstrated capability in influencing and impacting business strategy and have exceptional communication skills that enable you to interact and deliver results with customers, employees, media, influencers and third parties.

An analytic and data driven thinker who has demonstrable experience with google ad words, SEO management, CMS systems, website design and user journey mapping, you will also be a change agent with the ability to collaborate with key stakeholders and perform in a fast paced, complex, high growth environment. Strategic thinking and the ability to explore new ways of working and be open minded on how we can drive the Resorts digital footprint forward will be highly advantageous. You must also hold the relevant work rights to work within Australia.

What we offer

IHG are more than just a great place to stay, we are also one of Australia’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 5,300 hotels in over 100 countries, the world is your oyster.