IHG Director, Airline Strategy in No City, Georgia
Director, Airline Strategy
Job Number R158880
Americas - United States - Georgia - No City
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
Your day to day
The Director, Airline Strategy is responsible for developing and implementing the global segment strategy and leading the team of sellers responsible for executing that strategy. Focus on the overall sales effort and specifically, but not exclusively, on the Key Account Program and Management of the sales platform to meet brand, hotel and management Company contribution goals. Direct the efforts of the sales team in assigned area; guide and assist in the activities of other sales assets in the region. In addition, this role leads the development, implementation, and execution of multiple projects to ultimately drive revenue, increase market share, and drive loyalty. Act as primary point of contact on the assigned market segment to brand management and management companies and serve as the acknowledged expert on market and customer issues within this market sector to Company entities.
Essential Duties and Responsibilities – (Key Activities)
Direct the strategic planning and implementation of key projects and programs with all market segment sales personnel throughout the territory. Manage performance-to-plan and market opportunity at all levels. Proven ability to direct collaboration among cross-functional teams including external resources.
Responsible for goal setting and performance optimization of customer revenue, room night and share of spend targets for the corporate sales team and segment clients.
Introduce and promote to client base, major programs and promotions as directed. This may include all loyalty programs.
Act as a “Brand Partner” to the respective area/brand teams for sales activity in assigned market segment. Provide segment expertise to management company’s O/M/L management and franchise support.
Assist in the revenue plan process and assist the revenue planning group with specific tasks related to planning.
Recommend and implement sales training requirement within the segment.
Actively participate in the assigned market segment’s industry affairs associations and events.
Record, review and maintain appropriate sales reports for senior management.
Coordinate with Director of Corporate Sales in all reasonable ways and regularly contribute to departmental and divisional strategy.
May ensure sales personnel work with the principle (i.e. corporate account) and their intermediaries, (i.e. Travel Management Companies (TMC’s)) as applicable.
Plan, organize, control and lead subordinate functions within established budgetary and manpower plans; establish goals, performance standards, and operating procedures for assigned functions. Participate in creation of department staffing and capital budgets. Responsible for cost center management within the segment. Ability to analyze departmental financial data in order to make strategic and tactical decisions
Demonstrated leadership ability. Coach and develop team members; hire, fire, assess, discipline, document performance, recommend salary and classification changes. Act as an advisor to subordinate managers or staff to help meet established schedules and/or resolve technical or operational problems.
What we need from you
Bachelor's or Master's Degree in Marketing, Management, or other relevant field of work or an equivalent combination of education and work-related experience.
10+ years progressive work related experience with demonstrated proficiency in multiple disciplines/technologies/processes related to the position as well as 5 to 7 years managing teams and/or significant complex projects, including a minimum of 3 years in hotels with multi unit and/or corporate roles, involving significant people management responsibility across multiple and remote locations.
Technical Skills and Knowledge
Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
Demonstrated experience in leading and developing people.
Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff.
Demonstrated experience managing a sales function in the assigned market segment or a similar area of business.
Demonstrated knowledge of hotels and hotel sales and marketing, and business planning.
Demonstrated business/financial negotiation and influencing/consensus building skills, including demonstrated closing ability and demonstrated ability to motivate a large sales staff
Demonstrated ability to manage multiple projects in remote locations and partially structured environments.
Demonstrated experience with franchise organization preferred.
What we offer
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans