IHG Housekeeping Supervisor in Newcastle Upon Tyne, United Kingdom

Housekeeping Supervisor

Job Number R158794

Hotel Brand: Crowne Plaza

Europe, Middle East, Asia & Africa - United Kingdom - North East - Newcastle Upon Tyne


Do you see yourself as a Housekeeping Supervisor?

What's your passion? Whether you're into swimming, travelling or reading at IHG we're interested in YOU.

At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

An exciting opportunity to join our growing team in The Crowne Plaza, Stephenson Quarter.

The Hotel boasts 251 bedrooms, our impressive meeting & events suite, Hawthorns restaurant and the lively Gin Bar. This is an excellent opportunity for a House Keeping Team Member to join a fun and friendly team which has a great atmosphere and is an excellent place to learn and grow within your career.

Join us and we won’t expect you to conform to any stereotype – because we know that a team with different perspectives and passions can only make us stronger.

At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. We work to provide ‘True Hospitality’

Your day to day

We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Housekeeping Supervisor.

Key duties connected with this role are as follows:

  • To inspect guest rooms, including VIP, vacant, occupied and check-out rooms, turn-down (as assigned) to ensure that the standards are being achieved

  • Check the standards of the rooms and public areas

  • Ensure sufficient supplies and equipment available to your colleagues to enable them to carry out their job

  • Supervising Room Attendants and Floor Porters in your charge and making sure they have everything they need and that they are looked after

  • Take care of any lost property

  • Manage cleaning schedules to ensure consistent high levels of cleanliness are adhered to

  • Assist with stock takes and control of inventories

  • Monitor consumption of cleaning products and amenities to control wastage.

What we need from you

Key requirements for this role are as follows:

  • Excellent customer service skills

  • Previous experience of supervising people is essential

  • Ability to inspire and get the best out of people

  • Great attention to detail

  • Ability to work under pressure

  • Ability to work independently

  • Immaculate personal presentation

  • Excellent spoken and written command of the English language, other languages are crucial to this role

  • All applicants must be able to work varying shifts including evenings, weekends and public holidays.

What we offer

Benefits of working for us

  • £9.00 Per Hour

  • 40 Hours Per week

  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days

  • Fitness Club Membership

  • Excellent employee recognition programmes

  • Discounted international room rates for yourself, family and friends

  • Refer a friend bonus

  • Vast range of learning and development programmes

  • Opportunities for promotion and transfer across the group

  • Meals whilst on duty

  • Uniform provided

  • Most importantly, we’ll give you the room to be yourself .

If you feel you are the right candidate for the role as our Housekeeping Team Member Role , then please click ‘ apply ’ now! We’d love to hear from you!

You must meet the legal requirements to work in the UK.