IHG Housekeeping Supervisor in Newcastle Upon Tyne, United Kingdom
Job Number R158794
Hotel Brand: Crowne Plaza
Europe, Middle East, Asia & Africa - United Kingdom - North East - Newcastle Upon Tyne
Do you see yourself as a Housekeeping Supervisor?
What's your passion? Whether you're into swimming, travelling or reading at IHG we're interested in YOU.
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
An exciting opportunity to join our growing team in The Crowne Plaza, Stephenson Quarter.
The Hotel boasts 251 bedrooms, our impressive meeting & events suite, Hawthorns restaurant and the lively Gin Bar. This is an excellent opportunity for a House Keeping Team Member to join a fun and friendly team which has a great atmosphere and is an excellent place to learn and grow within your career.
Join us and we won’t expect you to conform to any stereotype – because we know that a team with different perspectives and passions can only make us stronger.
At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. We work to provide ‘True Hospitality’
Your day to day
We are currently seeking to recruit a true hospitality professional, with the flair to deliver service at the highest level, in the position of a Housekeeping Supervisor.
Key duties connected with this role are as follows:
To inspect guest rooms, including VIP, vacant, occupied and check-out rooms, turn-down (as assigned) to ensure that the standards are being achieved
Check the standards of the rooms and public areas
Ensure sufficient supplies and equipment available to your colleagues to enable them to carry out their job
Supervising Room Attendants and Floor Porters in your charge and making sure they have everything they need and that they are looked after
Take care of any lost property
Manage cleaning schedules to ensure consistent high levels of cleanliness are adhered to
Assist with stock takes and control of inventories
Monitor consumption of cleaning products and amenities to control wastage.
What we need from you
Key requirements for this role are as follows:
Excellent customer service skills
Previous experience of supervising people is essential
Ability to inspire and get the best out of people
Great attention to detail
Ability to work under pressure
Ability to work independently
Immaculate personal presentation
Excellent spoken and written command of the English language, other languages are crucial to this role
All applicants must be able to work varying shifts including evenings, weekends and public holidays.
What we offer
Benefits of working for us
£9.00 Per Hour
40 Hours Per week
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days
Fitness Club Membership
Excellent employee recognition programmes
Discounted international room rates for yourself, family and friends
Refer a friend bonus
Vast range of learning and development programmes
Opportunities for promotion and transfer across the group
Meals whilst on duty
Most importantly, we’ll give you the room to be yourself .
If you feel you are the right candidate for the role as our Housekeeping Team Member Role , then please click ‘ apply ’ now! We’d love to hear from you!
You must meet the legal requirements to work in the UK.