IHG Extra Room Attendant- Hotel Indigo LES in New York, New York
Extra Room Attendant- Hotel Indigo LES
Job Number R154842
Hotel Brand: Hotel Indigo
Americas - United States - New York - New York
Experience New York like a local when you stay at Hotel Indigo Lower East Side. Ideally located in the heart of New York City’s Lower East Side sits a brand new boutique-style urban oasis that features spacious accommodations and breathtaking Manhattan views. From the moment you walk in, you will capture the exciting detail expressed through contemporary artwork inspired by the neighborhood’s roots and eccentric furnishings that express the local flavor and give a voice to the art, street style, galleries, tastes, flavors, libations, sounds, fashions and people of the L.E.S.
Guests enjoy an authentic neighborhood setting, eclectic design and décor, and our intimate, personalized service — that's how we bring Refreshingly Local to life. For our guests, it’s what sets the Hotel Indigo brand apart from other boutiques and hotel chains. Hotel Indigo Lower East Side anticipates, meets and exceeds guest expectations.
Your day to day
DUTIES AND RESPONSIBILITIES
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
Report to supervisor needed repairs or unsafe conditions.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cleaning projects.
May assist with other duties as assigned.
May have turndown duties.
What we need from you
QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 poundsFrequently standing up and moving about the facilityFrequently handling objects and equipment to maintain the facilityFrequently bending, stooping, and kneeling,
Communication skills are utilized a significant amount of time when interacting with guests and employees. Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.May be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans