IHG Chief Engineer-Hotel Indigo LES in New York, New York
Chief Engineer-Hotel Indigo LES
Job Number R156985
Americas - United States - New York - New York
Experience New York like a local when you stay at Hotel Indigo Lower East Side. Ideally located in the heart of New York City’s Lower East Side sits a brand new boutique-style urban oasis that features spacious accommodations and breathtaking Manhattan views. From the moment you walk in, you will capture the exciting detail expressed through contemporary artwork inspired by the neighborhood’s roots and eccentric furnishings that express the local flavor and give a voice to the art, street style, galleries, tastes, flavors, libations, sounds, fashions and people of the L.E.S.
Guests enjoy an authentic neighborhood setting, eclectic design and décor, and our intimate, personalized service — that's how we bring Refreshingly Local to life. For our guests, it’s what sets the Hotel Indigo brand apart from other boutiques and hotel chains. Hotel Indigo Lower East Side anticipates, meets and exceeds guest expectations.
Your day to day
Monitor budget and control expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
Establish and maintain procedures to (1) ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., (2) replenish supplies and inventory in a timely and efficient manner, and (3) to minimize waste.
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert management of potentially serious issues.
Ensure all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties.
Educate/train employees on current safety issues to ensure compliance with all federal, state and local laws and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.
Interact with outside contacts:
Guests – to ensure their total satisfaction
Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
Contractors – to obtain and review bids
Regulatory agencies – regarding safety and compliance matters
Other contacts as needed (Professional organizations, community groups, local media)
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
May be responsible for determining the security requirements necessary to ensure that hotel property, employees, and guest are protected against theft, crime, and other hazards, and/or manage the relationship with a third party security firm contracted for such purposes.
Work with corporate product managers, engineers, and/or outside architects regarding renovations and other such projects; contact contractors for bids and meet with appropriate construction supervisors to ensure timely completion of projects within budget and establish future maintenance commitments.
May assist with other duties as assigned and may serve as “manager on duty” as required.
Manage the daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage. Communicate and enforce policies and procedures.
Maintain and repair the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.
Ensure the execution and achievement of the hotel’s preventive maintenance program goals (e.g. Holi-Kare, CrowneKare, SuiteKare, etc.).
Ensure that tools and equipment are prepared and operational for the following day’s work.
What we need from you
Some college or advanced vocational training plus four years of experience in general building maintenance and/or construction including supervisory experience, or an equivalent combination of education and experience. Hotel experience preferred. Professional certification and license if required by law.
This job requires ability to perform the following:
Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
Frequently standing up and moving about the facility
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Specialized expertise in plumbing, electrical, mechanical, and carpentry fields. Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
May be required to work nights, weekends, and/or holidays.
What we offer
In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans