IHG Sales Associate in National Capital Region (Manila), Philippines
Job Number R159249
Hotel Brand: IHG Corporate
Europe, Middle East, Asia & Africa - Philippines - National Capital Region (Manila) -
IHG® (InterContinental Hotels Group) is one of the world's leading hotel companies with a presence in almost 100 countries. We create Great Hotels, Guests Love® everyday for millions of people and we are looking for people just like you to join our award-winning team. At IHG® we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Our portfolio of brands is diverse, unique and exciting. We recapture the glamour of travel with InterContinental® and bring enjoyable travel to everyone with Holiday Inn®. We make business travel really work with Crowne Plaza® and pioneer new concepts to meet changing consumer needs with EVEN® Hotels and HUALUXE®. We've built the world's biggest loyalty brand, IHG® Rewards Club, to show just how much we value our members. IHG's most important assets, though, are the hundreds of thousands of great people who work with us around the world. We bring True Hospitality to everyone by connecting our portfolio of leading hotel brands, our leading-edge systems and our ways of reaching customers, with the passion and dedication of our colleagues around the world. Individually, these are strengths. Together, they give us the platform to deliver exceptional growth and the confidence to know we can make a difference to travellers everywhere.Our VCorp office is conveniently located at WWSC 9th Floor V Corporate Center125 L.P. Leviste St Makati City 1200 National Capital Region (Manila) Philippines.
Your day to day
We are currently looking for a Sales Associate who will provide support to the Americas Regional Sales Team and the Americas Regional Sales Center by servicing leads through the effective execution of the inquiry handling process, steps to conversion, and the preparation of proposals, quotations, and by cross checking product information between hotels for all brands within the IHG. The main focus of this role is to enhance lead conversion thereby driving greater revenue to IHG branded hotels; project coordination, trade show/agency coordination, liaison with internal departments, facilitating booking arrangements, generating and tracking bookings, compilation of internal and external sales reports, and serving as a liaison with clients and hotels.
Essential Duties and Responsibilities
Lead Fulfillment Execution and Conversion
Work with Key Account Managers to track and monitor Tour & Leisure segment bookings through the Sales System
Fulfills and where possible exceeds customer expectations in the conversion of their enquiries in to an IHG branded hotel with a focus on generating the best levels of revenue
Where first choice property may not be available, cross sell the customer to another IHG branded property
Ensures accurate and timely capture of pertinent data in to the required sales systems
Develops and delivers the relevant and appropriate documentation to the customer and hotel
Ensures the timely follow up and pursuit of business with customers and stakeholders in order to drive the highest levels of conversion
Ensures accurate and timely communication of the status and pertinent information of potential bookings to KAD/KAM and recipient hotel
Designated support to Key Account Managers (KAMs) and their Accounts
Serve as primary point person for IHG to designated Accounts
Guide individual IHG hotels in negotiation of rates for Accounts, in order to assist hotels in maximizing revenues while meeting Account needs
Handle to conclusion the RFP (Request for Purchase) process for Accounts and successfully execute booking needs of assigned Key Accounts.
Coordinate market segment sales projects as required or requested. Coordinate needs of market segment client promotional activities and project needs. Interface and coordinate project efforts with other Company Departments.
Provide designated administrative support to Key Account Managers
Coordinate reports and market share/clients data as needed.
What we need from you
Required Skills –
Experience and knowledge of sales principles and techniques including but not limited to SAM
Clear, concise and succinct communication skills, including adapting both verbal and written communication to the needs and level of user.
Time management skills, attention to detail and ability to manage multiple tasks/clients required.
Ability to build and manage relationships with Key Accounts. Ability to interact on a professional level with management and clients.
Ability to maintain a consistent, high quality customer-focused orientation, including providing clear, accurate information; explaining procedures or materials or providing supplemental information; anticipating problems or questions.
Excellent PC Skills (including Word; Excel; Outlook)
Knowledge and experience of Sales Systems (i.e. Delphi;, i-RFP, Holidex, etc.)
- Associate degree or Bachelor’s degree or technical institute degree/certificate or an equivalent combination of education and work-related experience.
- 1-3 years progressive work-related experience within a regional sales team, or similar environment, with demonstrated proficiency and understanding of one or more functions related to the position.
What we offer
Compensation and Benefits: -Regularization of employment after 3 months-Hotel Discounts Worldwide for you and your family and friends-Retirement Plan-Medical Insurance (for employee and immediate family members)-Dental Insurance-Life Insurance-Accident Insurance-30 days Leave Credits (15 days convertible to cash)-Incentive Programs-20% night differential shift-Global Recognition Programs-Global career opportunities, training and room to grow opportunities-Great location - And Much More!So are you finally ready to get a great career? Apply today and see for yourself why IHG is one of the leading hotel companies in the world. To Apply: 1. Click and Apply Online through careers.ihg.com and Create (or update) your profile. Upload a copy of your updated Resume.2. Upload a copy of your SSS ID/ SSS E1 Form and NBI Clearance if available. IHG® is an equal opportunity employer. Follow us on Social Media:Facebook | https://www.facebook.com/IHGCareersPHInstagram | https://www.instagram.com/IHGCareersPHTwitter | https://twitter.com/IHGCareersPHLinkedIn | https://www.linkedin.com/company-beta/13295237