IHG InterFitness Centre Pool Attendant - InterContinental Nairobi in Nairobi, Kenya

InterFitness Centre Pool Attendant - InterContinental Nairobi

Job Number EMEAA04751

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Kenya - - Nairobi


About us

What's your passion? Whether you're into hiking, hunting or team sports, here at IHG we're interested in YOU! We love to employ people who apply the same amount of passion and dedication to their jobs as they do to their hobbies - helping us to become one of the very best companies in the world. By sharing your expertise and passion, you will help us to achieve our vision which is 'Great Hotels Guests Love'. InterContinental Nairobi is situated along City Hall way in Nairobi overlooking the City and a 5 minutes drive from the City Centre. The Hotel is located 16kms from JKIA Airport which is a 30 minutes drive. The Parliament buildings are a short stroll away, the Kenyatta International Conference Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach.The Hotel is an ideal venue for experiencing great room comfort, has excellent Banquet and Catering facilities, having one of the largest ballrooms in Nairobi and it boasts of 3 Restaurants and 2 Bars.InterContinental Hotels are synonymous with excellence in customer service. At InterContinental Nairobi, we commit ourselves in creating unforgettable experiences for our guests, providing personalized service, anticipating and fulfilling our customers’ needs. InterContinental Nairobi has, for years been an oasis for business travelers' as well as those who want to experience the wonders of Africa. In this position under the general guidelines and supervision of the Fitness Centre Supervisor and within the established InterContinental Hotels Group and local hotel policies and procedures you will be responsible for maintaining all aspects of security and regularity within the hotel premises.

Your day to day

• Receives and accounts for any payments made at the inter fitness center.• Ensures all fitness center users are bonafide members, privilege club members or temporary members.• Assist in ensuring effective controls of the fitness amenities. .• Registers guests/clients in the Health Centre book.• Ensures that all payments for services rendered at the Health Centre are receipted and accounted for.• Makes massage booking in all details i.e. indicating reservation time, room numbers/guest name and duration of the massage.• Ensures daily summary and report is prepared and remitted.• Up sell of health centre.• Demonstrate service attributes in accordance with industry expectations and company standards to include:-• Opening/ closing the fitness centre on time.• Being attentive to guests.• Accurately and promptly fulfilling guest requests.• Understand and anticipate guest needs.• Maintain a high level of cleanliness and hygiene.• Arrange and manning of reception desk.• Take appropriate action to resolve guest complaints.• Sanitizing of gym equipments.• Be able to promote the hotel (and InterContinental Hotels Group generally) products and services.• Maintain a high level of product and service knowledge about all InterContinental Hotels Group hotels in your region.• Showing guest facilities.

What we need from you

  • Lifeguard Certificate- First Aid Certificate- Minimum 2 years experience in a similar role- Excellent communication skills- Ability to deal courteously with guests and colleagues

What we offer

In return we will offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you Room to be yourself. So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies