IHG Bellperson Driver (Full Time) Crowne Plaza San Jose-Silicon Valley in Milpitas, California

Bellperson Driver (Full Time) Crowne Plaza San Jose-Silicon Valley

Job Number R149149

Hotel Brand: Crowne Plaza

Americas - United States - California - Milpitas


About us

Do you see yourself as a Bell Person - Driver? At Crowne Plaza, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and: Create confidence by being an expert at what you do; by acting and looking the part and adapting your style to match your guests pace in all you do. Encourage success by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced. M ake it happen by being perceptive to your guests needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful. DUTIES AND RESPONSIBILITIES - Explain and promote hotel facilities, outlets and services to guest and provide information to guests regarding local attractions and activities. - Promote team work and quality service through daily communications and coordination with other departments. - Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off loading the vehicle. - Respond to guest requests and complaints, in a prompt and professional manner. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests. - Perform daily inspection of vehicles; takes necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. - Operate vehicle in accordance with state laws; observe all airport rules pertaining to shuttle vehicles. - May regularly inspect and clear hotel entrance and surrounding areas of litter and debris. - May assist with other duties as assigned

Your day to day

Requirements include a High School diploma or equivalent, plus some guest service experience or driving experience preferred. A valid driver's license is required. This job requires ability to perform the following: carrying, pushing, or lifting items weighing up to 100 pounds. You may be required to work nights, weekends, and/or holidays. In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.