IHG Specialist Groups & Meetings Prospecting in Mexico City, Mexico
Specialist Groups & Meetings Prospecting
Job Number R157323
Americas - Mexico - Ciudad de México - Mexico City
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us
Your day to day
Generate new groups and meetings leads from “unmanaged” accounts and assist in lead conversion for our hotels. The Specialist, Groups & Meetings Prospecting will also ensure a smooth transition process for rebooking via the group centre hotline.
Essential Duties and Responsibilities
Must be Bilingual English and Spanish
● Proactively generate new groups and meetings leads from unmanaged account base.● Proactively generate clients/leads to uncover new unmanaged groups and meetings opportunities through tele-prospecting, internet, and LinkedIn etc. for our hotels. ● Assist hotel in lead conversion● Ensure a smooth transition process for rebooking via the group centre hotline● Achieve all sales targets as determined by the Manager, Groups & Meetings Prospecting● Establish key property sales relationships within the assigned region to ensure a “one team” environment● Develop key understanding of property groups and meetings goals & capabilities to ensure leads meet the hotels desired targets● Develop customer facing capabilities to ensure flexible response delivery● Ensure all communications are appropriate and timely● Meet all required deadlines as set-forth by key account leads● Drive best practices across the larger group new business development team● Participate in all team calls and events
What we need from you
Bachelor’s or Master’s Degree in Business or a relevant field or work, or an equivalent combination of education and work-related experience.
3+ years progressive work-related experience in Sales and Marketing, with demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position.
Technical skills and Knowledge
Demonstrated effective verbal and written communication skills for providing information to clients, hotels, and colleagues.
Demonstrated ability to communicate supportive program details (presentation, analysis) to present a persuasive argument or to effectively sell a specific destination or hotel.
Demonstrated ability to manage multiple projects simultaneously and efficiently.
Demonstrated knowledge of hotel operations and sales processes.
Demonstrated knowledge of the Company’s infrastructure and systems preferred, to effectively develop plans which are in keeping with the overall business strategy.
Demonstrated strategic planning, marketing, and program development skills required.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint) or similar software for gathering, analysing, and reporting sales programs information
Demonstrated strong negotiation skills and understanding of group dynamics
What we offer
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans