IHG Marketing Manager in Karnataka, India
Job Number EMEAA01396
Hotel Brand: Holiday Inn Express
Europe, Middle East, Asia & Africa - India - Karnataka -
At Holiday Inn Express & Suites Bengaluru we want our guests to relax and be themselves which means we need you to:
Be you by being natural, professional and personable in the way you are with people
Get ready by taking notice and using your knowledge so that you are prepared for anything
Show you care by being thoughtful in the way you welcome and connect with guests
Take action by showing initiative, taking ownership and going the extra mile
As Marketing Manager, you will develop and implement the marketing plan and activities for the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs.
Your day to day
Duties and responsibilities
Manage and control marketing budgets by using resources effectively
Develop and own promotional activities, marketing channels and the production of marketing materials for specific events
Implement PR campaigns to celebrate successes and awards and the promotion of product
Create, develop and market key events for the hotel, especially during key business periods
Communicate effectively, to target markets, the amenities and benefits of the hotel, including hotel refurbishments, food and beverage provisions, conference, banqueting and events
Work with local third party partners, including local media, and maintain professional working relationships with local official bodies
Create and maintain a comprehensive media and marketing contact management system relevant to the target audiences of the hotel
Work closely across all hotel departments, seeking proactive opportunities and planned promotions to address specific business challenges, as required
Manage and promote the hotel on IHG brand website.
Respond to media enquiries when approached for comments and/or reports
Research and develop new opportunities within key target markets
Communicate with internal Event Managers on all aspects of specific event organisation and promotion
Develop and support the Marketing Coordinator/ Marketing & PR Executive, where applicable
Produce monthly reports as required
Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
Engage in the hotel CSR activities on timely manner.
Manage day-to-day marketing activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance.
Educate and train marketing team that is responsible for developing new and implementing exisiting marketing strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
Work with other department managers to ensure proper staffing levels.
This is the top Marketing Communications/PR job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and graphic designing colleagues
What we need from you
Qualifications and requirements
Master’s/Bachelor’s degree / higher education qualification / equivalent in Marketing specialisation or related field, and two to four years of experience in a hospitality or hotel marketing setting with direct supervisory experience, or an equivalent combination of education and work experience. Must speak local language. Other languages preferred.