IHG Uniform Attendant - InterContinental Houston Medical Center in Houston, Texas

Uniform Attendant - InterContinental Houston Medical Center

Job Number R157079

Hotel Brand: InterContinental Hotels

Americas - United States - Texas - Houston

Description

About us

AtInterContinental Hotels & Resorts ® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

  • Be charming by being approachable, having confidence and showing respect.

  • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Your day to day

FINANCIAL RETURNS

  • Track status of hotel linen, towels, guest laundry, and employee uniform laundry.

  • Document all inventory of supplies as assigned. Report departmental needs to appropriate housekeeping management.

PEOPLE

  • Promote teamwork and quality service through daily communication and coordination with other departments.

GUEST EXPERIENCE

  • Document and report all guest requests and/or complaints pertaining to laundry and dry cleaning services.

RESPONSIBLE BUSINESS

  • Answer the telephone within three rings, using the correct salutations and telephone etiquette.

  • Ensure all files, storage areas, linen room, vending rooms, and guest laundry rooms are kept cleaned and organized.

  • Route work orders to maintenance to ensure all equipment is operational and maintained.

  • Document pertinent information in departmental logbooks according to established procedures..

  • May assist with other duties as assigned.

What we need from you

Basic reading, writing, and math skills. Some housekeeping, laundry, or clerical experience required and the ability to speak fluent English.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 25 pounds.

  • Frequently standing up and moving about the work area

  • Frequently handling objects and equipment to maintain the facility

  • Frequently bending, stooping, and kneeling

  • Frequently working in areas of high temperatures around heavy equipment

Other:

  • Communication skills are utilized a when interacting with guests, other employees and supervisors.

  • Reading and writing abilities are utilized when completing logbooks and taking phone messages.

  • May be required to work nights, weekends, and/or holidays.

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What we offer

In return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability, and life insurance, and a matched 401(k) program . Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

So what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabilities / Veterans