IHG Director of Engineering / Chief Engineer - Crowne Plaza Ahmedabad City Centre in Gujarat, India
Director of Engineering / Chief Engineer - Crowne Plaza Ahmedabad City Centre
Job Number EMEAA17828
Hotel Brand: Crowne Plaza
Europe, Middle East, Asia & Africa - India - Gujarat - Gujarat
Direct the engineering/maintenance operations of the hotel to ensure the safety and comfort of hotel guests and employees and to ensure compliance with all Brand governmental regulatory requirements. May have responsibility for the Loss Prevention function.At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
Your day to day
Financial returns:• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning.• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget. People:• Direct day-to-day engineering requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.• Educate and train all team members in compliance with governmental and safety regulations. Ensure staff is properly trained on quality and service standards and has the tools and equipment and is empowered to carry out job duties.• Promote teamwork and quality service through daily communication and coordination with other departments. Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.• Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.• Works with Human Resources on hiring on right talents• Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.• Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice. Guest experience:• Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.• Understand and respond to guest’s needs and ensure a high level of guest satisfaction.• Carry out preventive maintenance programme to ensure facility is maintained and in service for our guests. Responsible business:• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed. Ensure that the hotel fulfils all compliance requirements related to engineering/maintenance.• Support drive the IHG Green Engage initiatives at the hotel• Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management etc• Perform other duties as assigned. May also serve as manager on duty.
What we need from you
This is the top Maintenance/Engineering job in a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets,high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering trades persons and contractors. May oversee subordinate managers and supervisors.
What we offer
IHG Winning Ways Culture and Room To Be Yourself...!!!
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