IHG HR Manager in Gdańsk, Poland
Job Number EMEAA03584
Europe, Middle East, Asia & Africa - Poland - pomorskie - Gdańsk
Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.
Your day to day
As HR Manager, you’ll drive HR and initiatives such as hiring, benefits, employee relations and training programmes, to ensure compliance for hotel team members. You’ll also promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life.People• Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey• Educate and train managers on HR disciplines to foster productivity and enhance performance• Welcome and conduct new team member orientation • Oversee maintenance of accurate and up-to-date personnel files and records for all employees• Ensure hotel or company hiring standards and applicable laws and regulations are followed • Build great relations with outside contactsResponsible business • Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community• Ensure compliance with relevant employment laws, policies and procedures • Conduct annual HR compliance/standards self-audit• Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issues • Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues Other ad-hoc duties – unexpected moments when we have to pull together to get a task doneGuest experience• Develop creative ways to inspire and motivate team members to provide guests with a unique experience• Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction• Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.Financial• Help create the Human Resources department budget and control expenses• Monitor staffing to manage costs
What we need from you
• High school diploma / secondary education / equivalent• 2 years’ related experience in Human Resources, or an equivalent combination of education and experience• Some college courses in Human Resources, Employment Law or related field preferred.• Must speak fluent Polish and English• former experience in hospitality would be and assetSo go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.So whoever you are, whatever you love doing, bring your passion to Holiday Inn and IHG and we’ll make sure you’ll have room to be yourself.