IHG IT Manager at InterContinental Dubai Marina in Dubai, United Arab Emirates
IT Manager at InterContinental Dubai Marina
Job Number EMEAA03392
Europe, Middle East, Asia & Africa - United Arab Emirates - Dubai -
What's your passion? Whether you're into hockey, hang gliding, or hiking, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. InterContinental Dubai Marina is one of Dubai's newest Five Star luxury properties in the heart of the city with 328 rooms, flexible event space and full service Spa. Marina Social, in partnership with celebrity Chef Jason Atherton, and expert sommeliers attract discerning diners to our five restaurant and bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five star presence with Mediterranean charm.
Your day to day
Currently, we've got an exciting career opportunity for you to join our team as IT Manager. As IT Manager you’ll ensure our computers are installed properly, working efficiently and that system security measures are in place. You’ll also install new systems to improve hotel always following standards and guidelines and make sure your teams have the tools and resources they need to work well. As an IT Manager your day to day tasks will include:• As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently• Keep up to date with all approved systems and technology • Establish documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable• Ensure all hotel policies and information security comply with standards• Select suitable Software/Hardware vendors for the hotel• Ensure all hotel IT Systems are under appropriate maintenance contract and have routine heath check and repair schedule in place• Maintain an up-to-date list of all computer hardware and software at the hotel• Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications• Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries • Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion• Take preventive measures to foresee, identify and analyse the potential system performance issues• Follow-up outstanding points from the latest IT audit of his/her hotel • Ensure training needs analysis of IT staff is carried out and training programmes are designed and implemented to meet needs• Conduct and coordinate annual PCI and credit card/data security training for hotel employees based on information security standards• Coach, counsel and discipline staff, providing constructive feedback to enhance performance• Communicate with team and maintain good relations• Balance the workload of the team to ensure departmental resources are managed effectively
What we need from you
Qualifications:- A minimum of 4 years’ experience in a similar role in a luxury hotel- Strong analytical, communications, and problem solving skills - Team player, proactive and able to handle work pressure. - Knowledge in Opera and micros or PCI DSS will be an additive advantage.
What we offer
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you the Room to be yourself. So what's your passion? Please get in touch by applying online and tell us how you could bring your individual skills to IHG.At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies. We are an equal opportunities employer.