IHG Club InterContinental Manager - InterContinental Jakarta Pondok Indah in DKI Jakarta, Indonesia
Club InterContinental Manager - InterContinental Jakarta Pondok Indah
Job Number EMEAA04709
Hotel Brand: InterContinental Hotels
Europe, Middle East, Asia & Africa - Indonesia - DKI Jakarta -
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Your day to day
As the Club InterContinental Manager, you will be responsible to manage day to day operations, ensuring the quality and standards meet the expectations of the guests on a daily basis, implementing the guest recognition/loyalty programs. You will also assist the team to maximize guest satisfaction from arrival through departure; ensure that members and other VIP's consistently receive all benefits, special recognition and service; promote the desired work culture around the five core values of InterContinental Hotels Group and brand ethos.This role clearly helps in establishing the brand identity and drives the luxury messaging of the InterContinental brand, it therefore requires an extremely thoughtful and passionate ambassador.
What we need from you
Ideally, you will have a minimum 2 years experience as Club Lounge Manager, have excellent communication skills, written and oral with proficiency in English, the ability to work irregulars hours, late evenings and weekends when appropriate and be computer literate - Word, Excel and PowerPoint. A luxury background professional experience is extremely essential.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.