IHG Intercontinental - Phone Operator in California, California
Intercontinental - Phone Operator
Job Number R158765
Americas - United States - California -
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Your day to day
The moment a guest contacts the hotel operator, they will feel a sense of genuine care and support from you as the hotel operator. As the hotel operator, you’ll not only be the person they rely on to handle any inquiries or general transactions, but will be able to offer them local insights and anticipate every detail for a friction-free experience. You'll make the guest feel special and very welcomed to our hotel.
What we need from you
A minimum of one years previous customer service experience (preferably in a hotel environment). The ability to multi task in a team focused friendly environment. The ability to work a flexible schedule which will include weekends. evenings and holidays.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here at http://careers.ihg.com/ to find out more about us.