IHG Food and Beverage Supervisor | Crowne Plaza Auckland in Auckland, New Zealand

Food and Beverage Supervisor | Crowne Plaza Auckland

Job Number EMEAA04625

Hotel Brand: Crowne Plaza

Europe, Middle East, Asia & Africa - New Zealand - Auckland - Auckland


About us

At Crowne Plaza Hotels & Resorts, we're all business...mostly!

We are searching for a superstar to join our food and beverage team at Crowne Plaza Auckland as a Food & Beverage Supervisor . Sound like you? Keep on reading...

You could be continuing your career adventure with IHG and be working at one of our 5,000 hotels in nearly 100 countries around the world!

Your day to day

Whilst supervising the overall operations of all team members during rostered shifts, you will have a particular focus on guest engagement within the restaurant, room service, club lounge and banquets.

  • Ensuring that all guests are provided with superior customer service at all times

  • Maintain a visible appearance and operational focus in all outlets

  • Conduct effective shift briefings ensuring that team members are aware of all VIP's, special occasions, daily specials etc

  • Ensure the correct and careful use of all equipment in the department

  • Ensure that all team members understand and uphold the hotel's code of responsible service of alcohol - per House Policy

This role is varied every day and that's the beauty of it. You could be meeting with our team first hand to find out all about it.

What we need from you

  • Demonstrated ability to interact with customers, employees and third partied that reflects highly on the hotel, the brand and the company

  • Problem solving and training abilities

  • Ability to train and relay information to the team

  • Minimum 2 year's related experience or equivalent

  • Bachelor's Degree and/or Diploma in Hotel/Hospitality Management, Food & Beverage or related field

  • Be able to demonstrate IHG True Hospitality service behaviours

  • To maintain a visible appearance whilst on shift

What we offer

Well, where do we start?!

  • An opportunity to continue your career adventure with a company that can take you around the world

  • Free meals whilst on shift

  • IHG employee rates at IHG properties around the world

  • Discounted parking in the heart of the city

  • An opportunity to work alongside incredible people

  • A uniform provided and cleaned for you

Want to see some of our career adventures first hand?! Follow us on Instagram...


Please note that we will only consider candidates who are eligible and can prove their valid working rights to live and work in New Zealand.