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IHG Lead Engineer IT Software Support in Atlanta, Georgia

Lead Engineer IT Software Support

Job Number R154073

Hotel Brand: IHG Corporate

Americas - United States - Georgia - Atlanta


About us

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

Your day to day

Typically, a minimum of 10+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.

  • Experience working with a set of geographically dispersed team and bringing a holistic view of development projects

What we need from you

Technical skills and Knowledge

  • Strong knowledge and understanding of structured analysis and technical design techniques.

  • Strong knowledge in addition to experience in related software architectures and development methodologies

  • Ability to display effective verbal and written communication skills when explaining complex technical issues to a variety of technical and non-technical audiences, including clients, vendors, senior management, and staff.

  • Ability to establish and maintain a high level of customer trust and confidence in the software engineering team's knowledge of the customers' business needs.

  • Ability to effectively adapt to rapidly changing technology and apply it to business needs.

Extensive knowledge and development expertise in one or more of the following disciplines required:

  • Data Warehousing, Business Intelligence, ETL tools a must

  • Systems applications including but not limited to:- JAVA, J2EE, OO, XML, Web ServicesSQL, Fuse, JDK

Additional Skills

Big Data Technologies (Kafka); SOA middleware architecture; Apigee or similar; GEMfire/WMQ/AMQ; Microservices -Spring Boot; IBM Interact and Campaign

IPSoft; DASH; App Dynamics; Service Now; Rally nice to have; CA Technologies

Decision making responsibilities

  • Determines work priorities and balances within the team.

  • Provides work direction and guidance to team members, explaining standards and procedures.

  • Provides recommendations on resource requirements to leadership for approval.

  • Provides technical recommendations and solutions to complex problems.

  • Implements procedures needed to ensure consistent service delivery.

  • May approve updates and changes to schedules, including time off for team members.

  • Makes recommendations to leadership any performance coaching/improvement plans for team members

What we offer

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans