IHG Coordinator Housekeeping - Crowne Plaza Perimeter at Ravinia in Atlanta, Georgia

Coordinator Housekeeping - Crowne Plaza Perimeter at Ravinia

Job Number R159434

Hotel Brand: Crowne Plaza

Americas - United States - Georgia - Atlanta

Description

About us

Do you see yourself as a Housekeeping Coordinator? What's your passion? Whether you're into sports, shopping or spending time with your pet, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. At Crowne Plaza Hotels and Resorts we love to help our guests reach their personal business goals - one after the other - and accelerate their journey to success. We do this by combining the best facilities with great service so our guests feel productive, accomplished and re-energized during their trip. At The Crowne Plaza Perimeter at Ravinia we are located just two blocks from the Marta Dunwoody station and across the street from Perimeter Mall. The hotel has 495 guestrooms, 32,000 square feet of meeting space, and three distinct Food and Beverage outlets for our guests to enjoy inspired by Kimpton. The hotel has completed an extensive renovation to become the flagship of the Crowne Plaza Brand.

Your day to day

Coordinate the day to day administrative activities of the housekeeping office including answering phones and dispatching staff to satisfy all guest requests and producing room attendants and houseperson assignments.

  • Make note and inform front desk and airline coordinator of any open rooms.

  • Collect and review all paperwork from prior shift room attendants. Be sure to note any and correct discrepancies.

  • Report maintenance and housekeeping deficiencies using the established procedures. Compile reports and maintain the integrity of the espresso system.

  • Log all guest requests and dispatch appropriate personnel to insure that the request is satisfied immediately. Notify management of any guest complaints immediately.

What we need from you

High School Diploma or equivalent plus 1-2 years housekeeping experience. Administrative experience preferred. Must speak fluent English.

This job requires ability to perform the following:

  • Carrying or lifting items weighing up to 25 pounds

  • Communicating with customers, employees, and third parties

  • Use a keyboard to generate correspondence, reports, etc.

  • Handling objects, products and computer equipment

  • Bending, stooping, kneeling

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.