IHG Doorman - Holiday Inn Doha - The Business Park in Ad Dawhah, Qatar
Doorman - Holiday Inn Doha - The Business Park
Job Number EMEAA03727
Europe, Middle East, Asia & Africa - Qatar - Ad Dawhah -
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.We’re growing; grow with us.
Your day to day
DUTIES AND RESPONSIBILITIES • At all times well groomed, have a pleasant disposition, greet guests with the most hospitable attitude upon arrival at the hotel, and willing to offer assistance at all times• Maintain the entrance and main door area clean and tidy, free of obstacles and ensue that traffic through the driveway is controlled• Adhere to guest contact standards at all times• Provide current knowledge of the services and facilities offered by the Hotel, in order to provide reliable information to guests• Assist guests in and out of taxis and other vehicles and remove baggage from vehicles enabling the Bellboy to escort guests, with baggage, to the Front Desk for check-in• Obtain taxis for guests as required and do your best to ensure the guests are not overcharged by taxis by either negotiating with the taxi driver himself, or by cautioning the guest to be on alert• Knowledgeable in assisting guests in requests for transport and other information• Knowledgeable of the events of the day and of daily Hotel activities• Knowledgeable of VIP guests and whenever possible addresses such guests by name• Has presence and alerts Security or Duty Manager whenever a suspicious looking person or troublemaker is present• Keep alert for guest entering and leaving the hotel. Suspect guests (including those engaged in competitor analysis, suspicious looking characters, etc) should be relayed immediately to the Front Office Manager • Conversant with emergency evacuation and fire procedures.
What we need from you
Ideally, you'll have some or all of the following qualifications and experience we're looking for: Required Skills:-At least 1 year experience in a 5 star hotel property working as a Doorman, Bellmen or similar role.-A friendly and outgoing personality is a must-Preferably completed a high school diploma. Any qualifications within hospitality or business management would be highly regarded.-Experience using Opera PMS and basic skills in Microsoft Word/Excel are essential.-Proficiency in speaking and writing English-Must be able to speak/write fluent English. Any other languages known would be beneficial.-Ability to work independently and within a team environment-Excellent time management skills
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us..com