IHG Food & Beverage Manager - Holiday Inn Abu Dhabi in Abu Dhabi, United Arab Emirates

Food & Beverage Manager - Holiday Inn Abu Dhabi

Job Number EMEAA03671

Hotel Brand: Holiday Inn

Europe, Middle East, Asia & Africa - United Arab Emirates - Abu Dhabi - Abu Dhabi

Description

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn is the first of its brand in Abu Dhabi featuring 203 modern and stylish rooms, wide variety of food & beverage outlets - Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline or visit Hubbly Bubbly, our shisha café for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers the sushi as it should be. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing: premium burgers and craft brew. Grab a Starbucks coffee and pastry to go from Stay Fresh Café or enjoy it in our lobby with an outdoor and all in addition to meeting rooms and banqueting facilities.

The hotel is a kilometer away from Abu Dhabi National Exhibition Centre (ADNEC), very close to the diplomatic enclave. The hotel's fitness facilities are located at the top floor, and offer great views of the city. Besides a well equipped fitness room, Holiday Inn Abu Dhabi offers a pool and three massage rooms.

Your day to day

Join us as Food & Beverage Manager and be a part of the dynamic team of Holiday Inn Abu Dhabi.

As Food and Beverage Manager you’ll lead and direct food and beverage operations, ensuring quality service and standards are maintained to deliver a memorable guest experience. Help prepare the hotel’s annual budget and the setting of departmental goals and monitor budget and control expenses with a focus on food, beverage, and labour costs. Working with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues. Promote teamwork and quality service through daily communication and coordination with other departments. Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction. Analyse guest insights to identify and meet customer expectations and build on guest loyalty. Regularly communicate with guests to ensure expectations are met. Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions.

What we need from you

Ideally you'll have at least two (2) years experience in a similar role in a 4 stars hotel. Ultimately, you have excellent interpersonal and leadership skills, proficient skills for written and oral communication in English. The right candidate portrays a professional image at all times and posses strong multi tasking and admin skills.

What we offer

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

We are an equal opportunity employer.